One ticketed passenger tracks the entire value of the tickets and refundable travel options for all passengers to their AC Wallet. Track the entire booking in one AC Wallet.When you make a change to your booking, you can either: Changes to your reservation and credit creation For payment at any airport locations, including airport counters or kiosks worldwide, or on board any flights.Ĭredits tracked in one AC Wallet can be used per purchase in combination with either one of these forms of payment: credit card, Air Canada Gift Card, Air Canada Travel Voucher or eCoupon.Įxcept as otherwise stated herein, the services purchased from Air Canada by using credits tracked in AC Wallet shall be subject to the General Conditions of Carriage of Air Canada.For the purchase of itineraries with origins or destinations in Costa Rica.When booking travel for a group of 10 or more.Toward the purchase of Air Canada Flight Passes, Air Canada Cargo products and services, Air Canada Maple Leaf Club memberships, Air Canada Vacations package, or third-party products/services such as duty-free, hotel bookings, car rentals, carbon offsets and/or travel insurance.To purchase Air Canada travel options (e.g., seat selection, Air Canada Bistro food and beverages and Maple Leaf Lounge access) on our website.On our website, via the Air Canada mobile app, or by contacting us directly at 1 (888) 247-2262 ( other numbers).In the event of cancellation, the value of the booking shall not be logged in the purchaser's AC Wallet, as the credit(s) associated with the new booking belongs to the ticketed passenger(s).ĪC Wallet can be used as a form of payment: However, AC Wallet can be used to purchase an eligible travel booking for another person. Once logged in one AC Wallet, credits cannot be logged in another AC Wallet instead. If an Aeroplan account is closed, all funds remaining in AC Wallet shall be forfeited. Creditable taxes, and third-party fees and charges do not expire. View the Aeroplan program general Terms and Conditions.Ĭredit in AC Wallet must be used by the expiration date, unless it does not expire, as indicated in the AC Wallet or at time of issuance. If you are not an Aeroplan Member, you can enroll today. To qualify for the AC Wallet and redeem credits, you must be an Aeroplan Member in good standing. If you are unsure if your booking is eligible or if you have imminent travel plans, please contact us at 1-88 ( other numbers), or contact your travel agency or online travel website.ĪC Wallet is linked to an Aeroplan account. Previously issued travel credits (including Air Canada Travel Vouchers).Non-creditable taxes, fees, and charges, which will be refunded to the customer.
Certain types of tickets issued by a travel agency which are not specifically listed in these terms and conditions (e.g., corporate fares, tickets that are part of inclusive tours or packages).Bookings made with a travel agent as part of group travel using group fares.Reservations made on the following booking channels: Air Canada Vacations, Air Canada for Business and Flight Pass.Tickets that are fully refunded or partially refunded, forfeited, void or revoked (no-show), as well as tickets where a charge back request has been initiated.Tickets containing flights marketed by other airlines.Tickets and travel option charges from airlines other than Air Canada (Air Canada ticket numbers start with 014.).Non-creditable fares (i.e., Economy Basic and fully refundable fares).The following are excluded from eligibility and cannot be logged in AC Wallet: AC Wallet is a ledger where an Aeroplan member tracks eligible unused ticket values and refundable travel options (e.g., seat selection, meals, Maple Leaf Lounge access) as credit which may be used to purchase flight tickets and other eligible travel options of Air Canada, Air Canada Express and Air Canada Rouge.
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